What Makes a Great Scrum Master?

great scrum master by iman tucker

Managing your team and being the voice of accountability is tough. Being a great scrum master is even more challenging. What does it take to be a GREAT scrum master?

The Scaled Agile Framework (SAFe) and User Story Mapping

SAFe includes practices and principals for large scale software development efforts. The intent is to scale what works for smaller teams for the larger enterprise by using agile and lean practices. The goal is to use processes like lean and Agile to decrease cycle times and coordinate work at scale. We occasionally get questions on where the User Story Mapping …

Using Empathy Maps to Better Understand Your Customers

What is an Empathy Map? An empathy map is an additional template offered inside CardBoard that your team can use to gain deeper understanding and insight into your customers. Much like user personas, an empathy map also represents a group of users or customer segment. According to the Nielsen Norman Group, empathy mapping is the first step in the design …

Hate Estimating? Try doing a User Story Map instead

EstimatesTreatedAsDeadlines

There is no shortage of people who loathe estimating software projects. Business folks love certainty. They always want to know how much something is going to cost and how long will it take. Software Engineers, not so much. We’ve been burned so many times giving someone our best “guess,” only for them to hold it as a commitment against us. …

Local High School Students Use CardBoard to Innovate

warren central uses cardboard and user story mapping

Warren Central High School seniors, Garat Phelps, and Christian Holtsclaw were posed a problem. Students within the cosmetology department needed a more reliable way to track their hours throughout the school year to earn their cosmetology license. Their current process is error-prone and took up valuable administrative staff time.  Garat and Christian set out to build an app that would …

User Story Mapping For Beginners

User Story Mapping for beginners

User Story Mapping allows for product managers, developers and designers to put a strategy behind the continuous complexity of product design and creating an awesome User Experience (UX). The technique was originally introduced by Jeff Patton (Product Design Coach) as a shift from thinking about features to users and their needs. The power of telling stories is a great way …

Modern Product Management techniques for today’s SaaS business

Managing a Software as a Service (SaaS) product can be quite a challenge, but it doesn’t always have to be that way. Perhaps the best thing you can do to lead your SaaS product is to use other SaaS products. Whenever you need to do something, always check to see if there is someone out there who already provides a …