Using Journeys in CardBoard

Customer Journey

A user journey (or sometimes customer journey) is a series of steps your users go through to accomplish a task in your product/service. Several paths exist where your users will traverse through your app. Going through your user’s journey is an important exercise that really puts you in their shoes. It can uncover holes in your design, frustrating experiences and …

Using Empathy Maps to Better Understand Your Customers

What is an Empathy Map? An empathy map is an additional template offered inside CardBoard that your team can use to gain deeper understanding and insight into your customers. Much like user personas, an empathy map also represents a group of users or customer segment. According to the Nielsen Norman Group, empathy mapping is the first step in the design …

Selective Sync with JIRA

selective sync JIRA

With the new Selective Sync feature, you now have control over which cards you decide to sync with JIRA. It’s really simple. You use your mouse to select the cards, then right click on them and chose whether you want to sync them as epics or stories in JIRA. This give you a lot of flexibility in how you build …

Using CSV files

using csv in cardboard

How to import/export CSV files in CardBoard CardBoard supports CSV files. CSV files are intended to be CardBoard back up files that you can easily access as you transfer to new communities or accounts. Importing CSV files into CardBoard are for files that have been exported from CardBoard. It is not for importing free formed CSV files. Exporting CSV To …

How to: Add Collaborators

Adding collaborators is simple! Head up to the collaborators menu. Here you can open up your Collaborators Menu or use Share Link to copy a URL of your board to share with anyone including non-CardBoard users. Once you open the collaborators menu you will see a list of all of the members in your community. You can: Make Collaborator: allow …

Hate Estimating? Try doing a User Story Map instead

EstimatesTreatedAsDeadlines

There is no shortage of people who loathe estimating software projects. Business folks love certainty. They always want to know how much something is going to cost and how long will it take. Software Engineers, not so much. We’ve been burned so many times giving someone our best “guess,” only for them to hold it as a commitment against us. …

Quick Create Cards

quick create

Adding cards to your board is the most frequently used feature in CardBoard. However, the larger your boards get, the further you have to drag cards on to boards, meaning more of your time is taken up. Our goal at CardBoard is to create the quickest, easiest way to visualize your products. Therefore, we’ve added an even faster way to …

Welcome Trello Fans!

We know we have several customers who really like Trello. It’s really easy to use, doesn’t cost money and is so versatile in its uses. Today, the CardBoard team is proud to announce support for Trello integration! After you have completed your User Story Map, you can simply push all of your cards over to Trello. It’s really that simple. …

Profile Photos with Gravatar

Gravatar Image

Did you know that you can add more personality to your CardBoard account using Gravatar’s profile photo feature? It is quite simple!

Opening Cards in CardBoard

If you use all of the features found within CardBoard you may notice something. Your cards can become populated with several different visual indicators that you aren’t sure what they all mean.   Or you may find yourself unsure on what all you can do with cards. Which ever situation you find yourself in, use this guide as a way to …